Insurance Team Lead

Posted 24 November 2022
LocationCounty Westmeath
Job type Permanent
DisciplineSales & MarketingOffice Support
Reference9809
Contact NameLisa Egan

Job description

What you need to know

I am working on a new exciting opportunity with a well-established Insurance company based in Mullingar, Co. Westmeath

You will work as a Team Lead

You will be responsible for leading and mentoring your team in providing excellent customer service and ensuring targets/KPI’s are met

This is a permanent job with company benefits and will include hybrid working

Your new job

Key duties & responsibilities:

  • Motivate and drive your team to provide a high level of customer service

  • Ensure your team delivers on KPI’s/targets

  • Assess individual and team performance

  • Carry out evaluations and ensure all regulatory requirements are adhered to

  • Oversees and manages the day-to-day operations and workflow of the team

  • Act as a point of referral for escalated queries

  • You will have up to date knowledge and information of the Company’s Personal Lines product range

  • Ensure company’s policies/procedures are adhered to

What are we looking for?

  • 3rd level qualification and / or appropriate professional qualification and be APA, CIP qualified or Grandfathered in the area of selling personal and commercial insurance

  • Proficient in MS Office packages including PowerPoint

  • Customer service focused

  • Target driven and results orientated

  • Strong leadership and motivational skills

  • Well organised and efficient

  • Strong communication and interpersonal skills

  • Meet regulatory requirements as described in the Minimum Competency Code

 Apply for this job now or get in touch with Lisa Egan on 087-4056165

By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are kept confidential and will not be submitted to any clients without your knowledge and consent. Please note that due to the expected high volume of applications we can only reply to applicants suitable for the position. In the interest of protecting your data and informing you of your rights we will notify you should we retain your information by issuing an acknowledgement email and a request for consent where not already expressly given.

We Value Your Trust.