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Our Core Values

Our core values support the company mission and vision, shape the culture and reflect the company values.

Definition: Company values (also called corporate values or core values) are the set of guiding principles and fundamental beliefs that help a group of people function together as a team and work toward a common business goal. These values are often related to business relationships, customer relationships, and company growth.

At Matrix Recruitment, we take pride in our core values. They are embedded into everything we do and stand for.


Passion in all that we do. We are passionate about our business, our brand and our customers. We strive to serve our customers through the high quality of our service. We promote a positive, energising, optimistic, fun and creative work environment. We are passionate about the people we place and the career path that we help them to follow, thus offering a positive solution to both candidates and clients alike. We take pride in ourselves and our work.

Customer Focus

Our customers are at the heart of everything we do. We develop a deeper understanding of their business and of people in order to work better together and maximise our total contribution. We have a learning approach, always seeking to understand better. Underpinning all of our work, we think and act with integrity. We must earn our reputation every day. We are determined to make our business solutions and services the best in the business. The quality of service delivered defines the industry standard.


To us, respect means more than just smiling and being polite. It means that every person is of equal value. It doesn't matter how long you've been with the company, how much money you're willing to spend as a client, or what your job title says - every person is equal and deserves the same level of care, respect and attention.


Through collaboration we multiply our contribution. Together, we are stronger and can contribute more. Shared goals and mutual support lead to greater success, putting the interests of the whole company before each individual branch. We are accountable for the company’s successes and failures. We build on each other’s strengths. We look for ways to help each other. We keep an open mind and listen constructively. We treat each other fairly, with courtesy, candour and sensitivity. We encourage diversity.


We act with a sense of urgency. We are innovative and creative. We are encouraged to question, participate and make recommendations. We value leadership. We continuously develop our skills and broaden our knowledge. With flexibility and innovation, we produce new value.


We aspire to maintain a positive attitude by always expecting the best possible outcome in every situation. We exhibit a can-do attitude in our work every day when we interact with our colleagues and clients.