Customer Service Representative

Posted 02 April 2024
Salary €33,000
LocationCounty Westmeath
Job type Permanent
Discipline Office SupportSales & Marketing
Reference10671-M
Contact NameBreda Dooley

Job description

What you need to know

Our client a leading manufacturing company are seeking to employ a Customer Service Representative with fluent Polish.

This is a permanent job based in Co. Westmeath.

The hours of work will operate on a 5 - day week, Monday to Friday, 8:30am – 5 pm.

The principal responsibility of the Customer Service Representative is to furnish crucial assistance to clients and external sales representatives about administrative tasks associated with the effective and punctual handling of all customer needs.

Your new job

Key duties & responsibilities:

  • Establishing connections with both current and potential clients.

  • Accept and process orders from customers.

  • Offer guidance and assistance with customer concerns and questions.

  • Together with the logistics division, monitor and supervise the transport timeline schedules.

  • Work with the logistics department to monitor and manage the transport timeline schedules.

  • Communicate with the technical, R&D, and colour laboratory departments on site to give the customer product information.

  • Assist the external sales team by keeping an eye on current clients and creating new business prospects.

  • Upkeep of numerous reports that are pertinent to the department.

What are we looking for?

  • Fluent in Polish and English.

  • Relevant third level degree or 2-3 years’ experience in a telesales or customer service setting, at supervisory level.

  • Internal sales experience in a manufacturing industry.

  • Accuracy and meticulousness are crucial.

  • Good written and spoken English proficiency.

  • Expert in using Microsoft Office products, especially Excel.

Benefits.

  • Subsidised canteen.

  • Employee assistance programme.

  • Company pension.

  • Free on-site parking.

Apply for this job now or get in touch with Breda on 0874057840

By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are kept confidential and will not be submitted to any clients without your knowledge and permission. Please note that due to the expected high volume of applications we can only reply to applicants suitable for the position.

We Value Your Trust.