​What you need to know

My client, a supplier based in Tullamore, Co. Offaly is looking for an experienced Customer Service Representative to join their team.

This is a permanent job.

Your new job

Key duties & responsibilities:

• Liaising with customer re queries on orders/products via phone/email/live chat

• Manage customer account information

• Generate sales leads

• Keep records of customer interactions, process customer accounts and file documents

• Follow company procedures, guidelines and policies

What are we looking for?

• Previous experience working in customer service - essential

• Strong PC skills to include MS Office Applications

• Excellent communication & interpersonal skills

• Prior retail experience an advantage but not essential.

• Adaptable to Change – Be open and accepting of necessary change and innovation within the company

Apply for this job now or get in touch with Lisa Egan on 087-4056165

By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are kept confidential and will not be submitted to any clients without your knowledge and consent. Please note that due to the expected high volume of applications we can only reply to applicants suitable for the position. In the interest of protecting your data and informing you of your rights we will notify you should we retain your information by issuing an acknowledgement email and a request for consent where not already expressly given.

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