Job description
Matrix Recruitment is seeking candidates for an Customer Service Representative role with our key manufacturing client, based in County Kildare.
Office-based, full-time role
Competitive salary DOE
Supportive team culture
Your new job
Communicate proactively with customers on order progress, complaints, and resolutions
Accurately process orders and maintain customer account information
Collaborate with multiple departments to monitor production and shipping schedules
Record and document all account-related activity to support seamless service delivery
Enter and track complaints, ensuring issues are addressed efficiently
Support and train new Customer Service Representatives to uphold service excellence
What we’re looking for
Minimum 3 years’ customer service experience
Strong order processing skills and attention to detail
Proficiency in Microsoft Word, Excel and Outlook
CRM experience an advantage
Self-motivated, organised and results-driven
Strong communication skills and a team player
Apply now or contact Katie at katies@matrixrecruitment.ie
By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are kept confidential and will not be submitted to any clients without your knowledge and permission. Please note that due to the expected high volume of applications we can only reply to applicants suitable for the position.
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