​What you need to know
Our client who provides innovative products and services to many of the world’s largest medical device and pharmaceutical companies is currently looking to add a Quality Supervisor to its team.

As a Quality Supervisor, you will report directly to the Quality Manager on site and work with them collaboratively to continuously drive quality standards. You will be responsible for managing quality processes and leading critical improvement projects that aim to enhance the performance of quality management systems.

This is a permanent role with an excellent salary and package that includes 25 days annual leave, company pension, bonus, life assurance, healthcare and training and development opportunities. 

Your new job

Key duties & responsibilities include:

• Coordinate day-to-day tasks and provide direction to Quality Technicians and Quality Engineers by providing technical support, mentoring and oversight of assigned duties and objectives. 

• Responsible for overseeing all product and report pre-reviews and releases conducted by Quality Technicians and Engineers.

• Execute product or report releases for all processing runs and lab samples containing a non-conformance, including management of Customer communication and leading the associated non-conformance investigations. 

• Review and recommend approval for protocols and final reports generated. 

• Review the current quality system and implement improvements as needed.  

• Analyse and report on the performance of the quality system. 

• Uses data to perform statistical analysis and recommend process changes to improve service quality.

• Leads the site’s bowler/countermeasure process for annual quality objectives.

• Lead projects focused on quality systems and service quality improvements. 

• Lead and support internal and external quality system audits including regulatory authorities, notified bodies and Customers. Perform supplier audits and internal audits at other facilities. 

• Lead process and product corrective actions and problem-solving activities. 

• Provide guidance and direction to other employees in quality principles, effective corrective actions, and valid statistical techniques. 

• Collaborate with other departments and facilities within the company on quality-related issues. 

What are we looking for?

• Bachelor’s degree in engineering, science, or a related field.

• A minimum of 6 years’ experience in a regulated manufacturing managing Quality Systems.

• A minimum of two years’ experience in a supervisory position, where you have led projects and managed junior members of staff.

• Strong working knowledge of FDA QSR/ EUGMP regulations is strongly preferred.

• Comprehensive knowledge of quality management systems, risk assessment, and validations. 

• Excellent attention to detail and passionate about continuous improvement.

• Strong understanding of QMS, NC/CAPA is necessary. 

• Ability to interact and influence at all levels within the organisation.

• Strong problem-solving ability.

• Good communicator both verbally and written. 

• High level of attention to detail and accuracy.

• Strong organisational and planning skills. 

• Ability to manage and deliver multiple projects effectively and confidently.

• Ability to work closely with various levels of the organisation to ensure quality requirements are achieved.

• Knowledge of MS Office applications, including Word and Excel.

Interested in this role? 

Apply for this job now with a Word version of your CV. 

By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are kept confidential and will not be submitted to any clients without your knowledge and permission. Please note that due to the expected high volume of applications, we can only reply to applicants suitable for the position. 

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