​What you need to know

Would you like to work for an expanding, well-established manufacturing company in Athlone, Co. Westmeath?

Our client is looking to recruit an Internal Sales Representative (German Speaking) to provide key support to our customers and external sales representative in terms of administrative duties.

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Your new job

Key duties & responsibilities:

• Building relationships with existing and new customers.

• Receive and process customer orders.

• Provide advice and support relating to customer issues and queries i.e., deliveries, order queries, inventory etc

• Assist the quality department with claim processing

• Monitor and oversee transport timeline schedules in conjunction with the logistics department.

• Liaise with the onsite departments i.e., technical, R&D, colour laboratory to provide the customer with product information.

• Offer sales support to the external sales team in terms of monitoring existing customers and developing opportunities for new customers.

• Maintenance of various reports relevant to the department.

• General administration duties as required.

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What are we looking for?

• Fluency in German essential.

• MUST HAVE office based customer service/internal sales experience.

• Good standard of both spoken and written English.

• Attention to detail and accuracy essential.

• The successful candidate would ideally have a qualification in Business or a related discipline together with 2/3 years’ experience in a customer service / tele-sales environment together with supervisory experience.

• Experience of the above within the manufacturing industry would be advantageous.

• Strong customer focus.

• Excellent communication skills both written and verbal.

• Proficient in MS Office applications in particular Excel.

• Knowledge of ERP system an advantage but not essential as full training will be given.

• Manufacturing / Technical knowledge preferred but not critical.

Apply for this job now or get in touch with Lisa Egan on 087-4056165

By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are kept confidential and will not be submitted to any clients without your knowledge and permission. Please note that due to the expected high volume of applications we can only reply to applicants suitable for the position.

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