Customer Service Representative

Posted 13 November 2023
Salary €30,000 - €33,000
LocationCounty Westmeath
Job type Permanent
Discipline Sales & Marketing
Contact NameBreda Dooley

Job description

What you need to know

Our client a large manufacturing company is seeking to employ a Customer Service Representative with a European language to join their team. This is a chance to work within a team that is at the heart of the business and showcase your skills delivering a high level of customer service. The role involves supporting customer needs via all communication channels. It will be fast-paced and varied role and will give you the opportunity to work in an environment with excellent rewards based on your exceptional performance.

Permanent onsite job

Location : Athlone, Co. Westmeath

Hours of Work: 8-4.30pm

Your new job

Key duties & responsibilities:

  • Deliver a high level of customer service, putting the customer first at all stages of their journey.

  • Work closely with a diverse and vibrant team

  • Communicate effectively between customers, client, and the team.

  • Resolve queries at the first point of contact through various communication channels.

  • Liaising with finance, production, and sales.

  • Professionally handle all enquiries, payments and follow up on any issues efficiently.

  • General administration duties


What are we looking for?

  • Experience working in a customer service role providing excellent customer service.

  • Proficient in MS office (i.e., Word, Excel)

  • Fluent written and oral in another European language and fluent English.

  • Excellent communication and interpersonal skills.

  • Enjoys working in a busy, fast-paced environment.

  • Great attention to detail and organization skills.

Please send cv in word format.

Apply for this job now or get in touch with Breda

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