What you need to know
We are currently seeking a Reconciliations Oversight and Control Consultant for our financial services client, based in Limerick (hybrid working option available).
As the Training and Control Consultant, you will join the Control and Training Team which provides an oversight function to the department including incident oversight, procedure review, reconciliation review and management reporting. Also assist with onboarding new hires into the department providing training and support to hiring managers.
The role is an 11-month contract position with possibility of extension and / or permanency.
Your new job
Key duties & responsibilities:
The role includes strategic initiatives around optimizing the reconciliation process to achieve quicker reconciliation turnaround times and we serve as escalation point for all reconciliation related issues. On the Training side we run the Knowledge Share Program, New Hire Training, Onboarding support and ad hoc training needs as required. Duties include:
Provide reconciliation break oversight of operational teams, including aged break review and facilitating client and internal partner meetings, to ensure risk is appropriately assessed and conveyed to Senior Management
Act as a liaison between offshore reconciliation production teams and onshore middle and back office operational teams to identify, escalate where appropriate and resolve issues
Partner with internal teams to develop and enhance operational controls
Weekly Aged Break Review, Weekly Incident & Error Review, Quarterly Procedure Review and Monthly Reconciliation Offshore Oversight
Support hiring managers onboarding new partners
Identify learning opportunities and support the business to facilitate
Maintain team SharePoint page and Incident & Error SharePoint site
Facilitate New Hire Induction Training, Knowledge Share sessions and other learning modules
What are we looking for?
A College or University degree and/or relevant proven work experience is preferred
Excellent oral and written communication skills are required
Confidence in presenting on camera and in person, or willing to learn this skill
A continuous improvement mindset favoured
Strong risk and control mentality
Flexible and adaptable to change, growth mind-set
Time management, ability to identify and prioritise appropriately
A genuine interest in getting to know people and resolve obstacles
Previous experience in any client facing role a nice to have
Functional / Industry Knowledge is a nice to have
General middle office operational knowledge a nice to have
Please apply using a CV in Microsoft Word format, thank you.