Front of House Receptionist

Posted 24 June 2025
LocationRoscommon
Discipline Office Support
Reference11582

Job description

What you need to know

New job alert!!!

My client in the manufacturing industry is looking to hire a Front of House Receptionist for their facility in Co. Roscommon

This is an initial 8 month contract job with view to permanency!

Key duties & responsibilities:
  • First point of contact
  • Meet & greet customers
  • Manage customer calls, queries & appointments
  • Oversee the booking schedules and cancellations
  • Provide admin support to the design team
  • Maintain & update the CRM system
  • Support the sales process
  • Chase business leads & potential sales
  • Customer aftercare follow ups
The day-to-day administrative part of the role includes –
  • Opening the showroom in the morning, ensuring that it is clean and tidy for the day.
  • Reviewing and printing out the appointments for the day to familiarise yourself with the customer appointments.
  • Call all the appointments on the booking calendar for the next day to confirm their appointments. 
  • Manning the phone, taking messages, answering queries, booking in consultation enquiries. 
  • Liaising with the various other departments in the company.
    Taking payments at the desk or over the phone by credit card.
  • Keep track of showroom supplies and order when necessary, from the wholesalers.
What are we looking for?
  • 2-3 years experience in an office/reception/customer service role
  • Strong customer service focus/customer engagement
  • Strong computer/IT skills & CRM experience
  • Excellent phone manner & people skills
  • Ability to multitask in a fast-paced environment
  • Present a professional appearance
Apply for this job now or get in touch with Lisa – lisae@matrixrecruitment.ie
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