French Customer Service Assistant

Posted 23 January 2024
LocationCounty Cavan
Job type Permanent
Discipline Office Support
Contact NameLisa Egan

Job description

What you need to know

Are you a French speaking Customer Service Assistant?

My client, a well-established manufacturing company located in Co. Cavan, are looking to recruit a French Customer Service Assistant to oversee their French customer-based market.

This is a permanent job with attractive salary and company benefits!

Your new job

Key duties & responsibilities:

  • Receive and process customer orders

  • Monitor and oversee transport timeline schedules

  • Provide advice and support relating to customer issues and queries i.e. order queries, inventory, deliveries and invoices

  • Liaise with the technical team to provide customer product information.

  • General administrative duties as required

What are we looking for?

  • Fluency in French language – essential

  • At least 2-3 years customer service experience within the manufacturing industry

  • 3rd Level qualification in Business or related discipline

  • Proficient in MS Office applications i.e. Excel – essential

  • Experience using SAP – advantageous

  • Good typing/keyboard skills

  • Good record management and organisation skills

  • Strong customer focus

  • Excellent telephone manner and professional writing skills.

  • Attention to detail and accuracy essential

  • Excellent verbal and written communication

Apply for this job now or get in touch with Lisa Egan on 087-4056165

By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are kept confidential and will not be submitted to any clients without your knowledge and permission. Please note that due to the expected high volume of applications we can only reply to applicants suitable for the position.

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