Customer Support Administrator

Posted 15 June 2022
LocationRoscommon
Job type Permanent
Discipline Office Support
Reference9211
Contact NameLisa Egan

Job description

What you need to know

Would you like to work for a well-established, expandingcompany in Co. Roscommon?

Do you have customer service experience working in a fast-paced environment liaising with various clients and vendors?

You will work as a Customer Support Administrator and will liaise with customers and suppliers and other teams within the business to oversee and maintain After Sales Support Service.

This is a permanent job

Your new job

Key duties & responsibilities:

  • Complete and monitor any submitted forms for After Sales Support

  • Action customer orders and oversee timeline of process

  • Liaise with parts technicians relating to product specifications

  • Monitor stocks of parts & liaise with Suppliers to maintain stocks

  • Upload orders/parts to the company ERP system

  • Assist from time to time with the day-to-day running of the Customer Service/Operations Department

  • Assist in payments administration & data entry

  • General administration as required by management.

What are we looking for?

  • 2-3 years experience working in a customer service role.

  • Experience with CRM/ERP systems – advantageous

  • Have a proficient knowledge in MS Office applications

  • Strong communication and organisational skills

  • Ability to multitask in a fast- paced environment and be a team-player.

  • Fluency in English written and verbal skills – essential  

Apply for this job now or get in touch with Lisa Egan on 087-4056165

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