Customer Support Administrator
- Posted 15 June 2022
- LocationRoscommon
- Job type Permanent
- Discipline Office Support
- Reference9211
- Contact NameLisa Egan
Job description
What you need to know
Would you like to work for a well-established, expandingcompany in Co. Roscommon?
Do you have customer service experience working in a fast-paced environment liaising with various clients and vendors?
You will work as a Customer Support Administrator and will liaise with customers and suppliers and other teams within the business to oversee and maintain After Sales Support Service.
This is a permanent job
Your new job
Key duties & responsibilities:
Complete and monitor any submitted forms for After Sales Support
Action customer orders and oversee timeline of process
Liaise with parts technicians relating to product specifications
Monitor stocks of parts & liaise with Suppliers to maintain stocks
Upload orders/parts to the company ERP system
Assist from time to time with the day-to-day running of the Customer Service/Operations Department
Assist in payments administration & data entry
General administration as required by management.
What are we looking for?
2-3 years experience working in a customer service role.
Experience with CRM/ERP systems – advantageous
Have a proficient knowledge in MS Office applications
Strong communication and organisational skills
Ability to multitask in a fast- paced environment and be a team-player.
Fluency in English written and verbal skills – essential
Apply for this job now or get in touch with Lisa Egan on 087-4056165
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