Customer Support Administrator

Posted 15 June 2022
LocationRoscommon
Job type Permanent
DisciplineOffice Support
Reference9211
Contact NameLisa Egan

Job description

What you need to know

Would you like to work for a well-established, expandingcompany in Co. Roscommon?

Do you have customer service experience working in a fast-paced environment liaising with various clients and vendors?

You will work as a Customer Support Administrator and will liaise with customers and suppliers and other teams within the business to oversee and maintain After Sales Support Service.

This is a permanent job

Your new job

Key duties & responsibilities:

  • Complete and monitor any submitted forms for After Sales Support

  • Action customer orders and oversee timeline of process

  • Liaise with parts technicians relating to product specifications

  • Monitor stocks of parts & liaise with Suppliers to maintain stocks

  • Upload orders/parts to the company ERP system

  • Assist from time to time with the day-to-day running of the Customer Service/Operations Department

  • Assist in payments administration & data entry

  • General administration as required by management.

What are we looking for?

  • 2-3 years experience working in a customer service role.

  • Experience with CRM/ERP systems – advantageous

  • Have a proficient knowledge in MS Office applications

  • Strong communication and organisational skills

  • Ability to multitask in a fast- paced environment and be a team-player.

  • Fluency in English written and verbal skills – essential  

Apply for this job now or get in touch with Lisa Egan on 087-4056165

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