Customer Relations Manager

Posted 19 June 2023
LocationCounty Leitrim
Job type Permanent
Discipline Sales & Marketing
Contact NameLisa Egan

Job description

What you need to know

My client, a medical manufacturer based in Co. Leitrim, is looking to recruit a Customer Relations Manager to join their team.

This is a permanent job with company benefits.

Your new job

Key duties & responsibilities:

  • Maintain customer relationships, understand their needs to ensure customer satisfaction

  • Lead and mentor your team and coordinate with cross-functional teams

  • Meet customer needs, expectations and provide product solutions

  • Responsible for order processing & NPI project schedules.

  • Report on targets & KPI’s weekly/monthly

  • Attend exhibitions and client site visits

  • Assist with improvements to health & safety, management systems and incident reports

  • Ensure systems and processes are operating to standards.

What are we looking for?

  • 3rd level qualification in Business, Marketing, Communications, or related field

  • Min 5 years’ medical device experience in a similar role

  • Experience using CRM systems, SAP & proficiency with MS Office applications to include PowerPoint.

  • Strong commercial awareness

  • Excellent interpersonal, communication & time management skills

  • Ability to multitask & Prioritise in a fast-paced environment

Apply for this job now or get in touch with Lisa Egan on 087-4056165

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