Settlements Team Lead

Posted 18 May 2022
LocationLimerick
Job type Contract/temporary
DisciplineFinancial Services
Reference9323
Contact NameRena Weld

Job description

What you need to know

We are currently seeking a Settlements Team Leader for our global financial services client, based in Limerick (hybrid working model).
This is a contract with the possibility of extension and/or permanency.

Your new job

Key duties & responsibilities:

  • Responsible for the delegation of all tasks on a daily basis.

  • Supervision of a team within the Settlements unit including setting objectives, conducting regular 1 to 1 meetings, conducting yearly and half yearly appraisals adhering to set deadlines

  • Ensure Team meet all deadlines and that work is completed in a timely and accurate manner

  • Ensure all tasks are contained within daily checklists and are signed off daily, thus ensuring all tasks have been completed

  • Responsible for ensuring that Settlements Team Mailbox is kept up to date at all times and that all e-mails are responded to and filed in a timely manner

  • Scheduling and chairing regular team meetings ensuring all partners complete actions assigned within agreed deadlines.

  • To prepare/quality check the various Settlements Reports, Liquidation checklist

  • Monitor and assist on the queries and liaise with other departments where necessary

  • To work with the Manager and Group projects area on any allocated Client/system projects

  • Fulfil additional, relevant, tasks appropriate to the role and business requirements

  • Ensure bi-monthly meeting are held and minutes taken and filed

  • Ensures all Dashboards and Incident reporting is completed within the required deadlines to a high standard and that preventative measures are identified/implemented understood by teams and procedures updated accordingly

  • Constant analysis of errors and near misses with a view to eliminating trends

  • Ensure a pass rating achieved in all Audits

What are we looking for?

  • Demonstrate a detailed working knowledge of Settlements or similar

  • Team lead experience preferred

  • Ability to review and resolve complex issues working under pressure meeting challenging deadlines

  • Customer Service experience would be preferred

  • Excellent planning and organisation skills with a flexible approach to work

  • Ability to work on own initiative

  • Effective verbal reasoning and numeric skills (Essential)

  • Good keyboard skills to include MS Excel and ability to learn systems used within the business

Please apply using a CV in Microsoft Word format, thank you.

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Please note that due to the expected high volume of applications we can only reply to applicants suitable for the position. In the interest of protecting your data and informing you of your rights we will notify you should we retain your information by issuing an acknowledgement email and a request for consent where not already expressly given.