​What you need to know

Your new role will be IT Desk Support for our client in Co. Offaly. A dynamic, growing, and reputable manufacturing company in the Healthcare sector.

As IT Desktop support you will be required to be onsite providing IT users with first hand support/help.

This is a permanent full-time position where working hours are on a daytime Monday to Friday basis.

Your new role

Duties and responsibilities

• Support onsite and offsite staff in an efficient manner

• Involved in Imaging and Preparation of hardware for staff

• Support site Printing – Multifunction & Label printing

• Support of wireless devices, eg RF Guns, laptops, printers

• Liaise with Vendors

• Carry out Backups/Restore

• Responsible for Logging and managing tickets in IT Ticketing system

• Escalate issues to Systems Admin onsite

What are we looking for?

• 1-2 years’ experience in an onsite IT Desk support role would be a major advantage

• Third level degree in an IT discipline

• Experience in Windows operations experience, Hardware configuration and Troubleshooting would be an extreme advantage

• Strong communicator and the ability to work effectively in a team

• Awareness of company’s tight deadlines and the ability to resolve issues a fast-paced manner

Apply for this job now by sending in a Word version of your CV or get in touch with Eugene at eugene@matrixrecruitment.ie or alternatively by phone at 087 4075822. 

By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are kept confidential and will not be submitted to any clients without your knowledge and consent. 
 
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