What you need to know
Matrix Recruitment are currently recruiting for a Cash Oversight Representative for our client in the financial services sector based in Dublin (hybrid working available).
You will be responsible for the oversight of the dealing processes within the transfer agent department. Reporting to the Team Leader, you will be working on static data updates, cash processing and cash reconciliations. Whilst engaging with the clients by telephone taking their dealing requests. Acting as an escalation point for the processing team based in India.
This is a 6-month contract role with some opportunity for extension and / or permanency.
Your new job
Key duties & responsibilities:
Responsible for assigned clients, taking ownership of Transfer Agent Dealing team activity for these clients
Maintaining up to date procedures and checklists
Day to day oversight of processing quality and timeliness in India
Escalation point for unresolved issues for the India Transfer Agent Dealing team
Day to day client reporting – static data updates, cash processing and cash reconciliations
Completion of data protection checks and ensuring all external communication is issued in line with Transfer Agent policies
Working with your team, through effective communication to ensure deliverables are meet within the agreed timeframe
What are we looking for?
Experience working in Transfer Agent or Financial Services is desirable
Experience in cash processing and cash reconciliations
Previous client facing experience is desirable
Accuracy and attention to detail is critical
Effective communication and numeric skills are essential
Ability to work on own initiative
High degree of professionalism
Strong PC Skills – thorough knowledge of MS Word & Excel and ability to learn systems
Experience in working to tight deadlines, with an ability to multitask and to work calmly under pressure.
We Value Your Trust.