​What you need to know

Matrix Recruitment are currently recruiting for a Cash Oversight Representative for our client in the financial services sector based in Dublin (hybrid working available).

You will be responsible for the oversight of the dealing processes within the transfer agent department. Reporting to the Team Leader, you will be working on static data updates, cash processing and cash reconciliations. Whilst engaging with the clients by telephone taking their dealing requests. Acting as an escalation point for the processing team based in India.

This is a 6-month contract role with some opportunity for extension and / or permanency.

Your new job

Key duties & responsibilities:

• Responsible for assigned clients, taking ownership of Transfer Agent Dealing team activity for these clients

• Maintaining up to date procedures and checklists

• Day to day oversight of processing quality and timeliness in India

• Escalation point for unresolved issues for the India Transfer Agent Dealing team

• Day to day client reporting – static data updates, cash processing and cash reconciliations

• Completion of data protection checks and ensuring all external communication is issued in line with Transfer Agent policies

• Working with your team, through effective communication to ensure deliverables are meet within the agreed timeframe

What are we looking for?

• Experience working in Transfer Agent or Financial Services is desirable

• Experience in cash processing and cash reconciliations 

• Previous client facing experience is desirable

• Accuracy and attention to detail is critical

• Effective communication and numeric skills are essential

• Ability to work on own initiative

• High degree of professionalism

• Strong PC Skills – thorough knowledge of MS Word & Excel and ability to learn systems

• Experience in working to tight deadlines, with an ability to multitask and to work calmly under pressure.

By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are kept confidential and will not be submitted to any clients without your knowledge and consent. Please note that due to the expected high volume of applications we can only reply to applicants suitable for the position. In the interest of protecting your data and informing you of your rights we will notify you should we retain your information by issuing an acknowledgement email and a request for consent where not already expressly given.

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